United States Postal Service at 138 Sea Grove Main Street, St. Augustine, St Augustine, Florida.

Kelly is the worst postal service employee I have ever met and needs to be fired.

I don't often complain, but this guy is horrible! With employees like him, it's no wonder the postal service is losing billions of dollars each year. It is a shame that in this economy with so many competent people out of work that people like Kelly have a job with full benefits and retirement no matter how many times they constantly screw up.

Each and every time I have tried to mail a package with Kelly, he has made mistakes that cost me time and money. He is usually grumpy and seems irritated to have to do his simple job.

A few months ago, I needed to ship a package to China with delivery confirmation. Kelly told me that it was impossible to do this at the post office and that I had to go to a place such as FedEx or UPS. I spend half the day driving around to various shipping places including UPS and FedEx and they all told me that the only place that could ship to China, with delivery confirmation, at a reasonable price, was the postal service! Finally, I went to the other post office down town where Kelly does NOT work, the nice people in there shipped the package to China with delivery confirmation for $16, no questions asked. They all looked confused when I explained to them that Kelly said this wasn't possible and the run around he put me through.

Today, I went to mail a simple package, and of course only Kelly was there. I told him I need this package shipped to NY the cheapest way with Tracking/Delivery confirmation so I can prove it got there. He did it quickly, the price looked right and I went back to work. A few hours later I went to send the recipient the tracking number from the receipt, and Kelly didn't put delivery confirmation / tracking on the package! Really, how hard is that? I called the post office and they informed I would have to drive across town again to pay the $0.80 for them to slap delivery confirmation on the package that Kelly screwed up. So I had to waste 45minutes, gas, and leave work because this guy isn't competent enough to push the right buttons on his screen. The least they could have done was put on the package free, or took my credit card number for the $0.80 over the phone to prevent me from wasting time and gas.

It's no wonder America's government is so messed up.
They hire people like Kelly who can't even do the simplest of jobs, give them full benefits and retirement, then refuse to fire them even though they are useless... ridiculous. For now on I will call and see if someone besides Kelly is working to ship my package, or just take the longer drive to the post office down town where I know there are competent employees.